Stapylton: 07 3386 1055
Woodridge: 07 3386 0595

Privacy policy

1. We respect your privacy

5 Star Timbers Pty Ltd respects your right to privacy and this policy sets out how we collect & treat your personal information.

“Personal information” is information we hold which is identifiable as being about you.
 

2. What personal information we collect

We may collect the following types of personal information from you:


3. How we collect your personal information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; & when we provide our services to you.


4. Use of your personal information

We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.

We do not provide your information to third parties, except that we may provide your information to our business partners who assist us in the provision of our services to you.


5. Security of your personal information

We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.


6. Access to your personal information

You can access & update your personal information by contacting us on admin@5startimbers.com.au

We may charge a reasonable administration fee for this access.


7. Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 5 Star Timbers Att: Privacy Policy, PO Box 1084 Slacks Creek, QLD 4127. We take complaints very seriously & will respond shortly after receiving written notice of your complaint.


8. Changes

Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.


9. Google Analytics

We use Google Analytics to collect information about how people use this website. The information we obtain from Google Analytics helps us understand user needs so that we can offer a better user-experience.

Google Analytics uses cookies to collect information about which pages you visit, how long you are on the site, how you got there (for example from a search engine, a link, an advertisement etc.) & what you select. Information collected by the cookies (including your IP address) is transmitted to & stored by Google on servers in the United States.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy & for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.


10. Third Party Sites

Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.

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